Standard Chartered is a multinational banking and financial services company that operates in over 60 countries around the world. The bank is committed to providing excellent customer service, and its customer care team is always available to attend to customers’ inquiries, complaints, and feedback. In this article, we will provide you with an elaborate guide on how to reach Standard Chartered bank’s customer care team.
Phone number:
Standard Chartered bank has a dedicated customer care phone line that customers can call to make inquiries or file complaints. The bank’s customer care team can be reached on +234 1 270 4611-4 for inquiries. The customer care team is available 24/7 to attend to customers..
Email:
Customers can also send their inquiries, complaints, or feedback via email. Standard Chartered bank’s email address for customer support is [email protected]. Customers are advised to provide all necessary details in their emails, including their name, account number, and contact information. The customer care team will respond to all emails within 24 to 48 hours.
Live Chat:
Standard Chartered bank also provides a live chat service on its website, where customers can chat with a customer care representative in real-time. To access the live chat feature, customers should visit the bank’s website and click on the “Chat Now” button. The live chat feature is available from Monday to Friday, between 9 am to 5 pm.
Twitter:
Standard Chartered bank is also active on social media, including Twitter. Customers can reach out to the bank’s customer care team via their official Twitter handle, @StanChartNG. Customers are advised to send a direct message to the bank’s Twitter handle for a prompt response.
In conclusion, Standard Chartered bank is committed to providing excellent customer service to its customers, and customers can reach out to the customer care team via phone, email, live chat, or social media platforms such as Twitter. The bank’s customer care team is available 24/7 and is always ready to attend to customers’ inquiries, complaints, and feedback.