1. Our client, a leader in the ISP/Telecom industry, is currently looking to fill a leadership opening within their organization.
Job Title: Head of Customer Service
Location: Lagos, Nigeria (Overseeing all customer service operations in Nigeria)
Budget: Open to Negotiation
Minimum requirements
– Must have proven experience (8 – 10 years) in a leadership role within a customer service or customer support environment, preferably in the ISP industry.
– Bachelor’s degree in Business Administration, Management, or a related field. Master’s degree is a plus.
– Strong background in data analytics, with the ability to interpret and leverage data to drive informed decisions and strategies.
– Excellent communication, interpersonal, and leadership skills.
To apply, kindly follow the link: https://smrtr.io/g3Tpp
Please ensure that you read the JD and requirements before applying.
Only shortlisted candidates will be contacted.
2. Here is a vacancy for data entry officers to support a documentation project.
The preferred candidate should be smart and with attention to details, an ND holder and based on the island.
Salary is NGN70,000, work days – Mon-Friday, Location – Lekki, Lagos.
kindly send CVs to [email protected] using “Data entry officer” as the subject of the mail.
Please note that only candidates who are ND holders and based on the island will be considered for the role as this is an important factor. It is advisable to not apply if you do not meet this requirement as your application will not be considered.
3. Hiring Senior Interior Designer (hybrid)
The Senior Interior Designer is responsible for producing high quality project design deliverables in both FF&E and construction documents. (S)He would work on any/all phases of development including Pre-Design, Schematic Design, Design Development, Construction Documents and Construction Administration.
Ideally, a Senior Designer should demonstrate a high level of mastery in Construction and Concept Development/Selections.
RESPONSIBILITIES
1. Knows how to develop vignettes and renders of architectural and FF&E ideas that work in the space and meet intended design goals – and then articulates why concepts work to the team, by using sound logical reasoning.
2. Can analyze photos and sketches and determine accurate fabrication technique; then draw comprehensive details and sections so it can be fabricated with few questions from the fabricator achieving the desired effect.
3. Ability to hand sketch solutions on site that take into consideration all the areas that will be impacted by changes applying sound critical-thinking skills.
4. Is experienced in both renovation and new construction and is comfortable anchoring meetings with Clients, Client’s Management Team, Architects, Engineers, Contractors, Vendors, Stakeholders. Participates in group conversations as a valuable member, lending feedback, troubleshooting, brainstorming, offering technical information that is well founded utilizing knowledge of Design Industry trends and approaches.
Team Management/Training/Mentoring:
1. Regularly reviews and checks team deliverables for accuracy, efficiency and thoroughness ensuring team is delivering a high-quality product.
2. Support project team and assist teams with ‘What If’ scenarios to review alternate methods.
3. Mentoring Intern and Junior Design Staff.
SOFT SKILLS
1. Mature and well-balanced individual. Always responds in a logical and rational manner.
2. Creative and strategic problem solver; ‘weighs’ options, then plans strategy for execution with second options available.
3. Creative in nature; likes to explore and learn from new experiences.
4. Understands the business side of Design and delivers accordingly.
REQUIREMENTS
1. Degree in Interior Design, Architecture, School of Design, and other related disciplines
2. At least 5 years’ experience in a Senior Interior Design role
3. Advanced skill in CAD and Architectural Desktop – includes: layering, FTP coordination, Rendering and 3-D Applications. Demonstrates expert level of skill, works quickly and efficiently with high degree of accuracy
4. Previous experience within the Interior Design industry is mandatory.
Kindly send CVs to [email protected] stating the Job Title as your mail subject.
4. Job Title: Accountant
Location: Ogba
Responsibilities:
• In charge of the payment/claim application approval including suppliers’ payment, staff claim, salary, merchant payment and settlements etc. as an accountant reviewing and checking the invoice/receipts to ensure accuracy and compliance with the organization standard and tax regulation.
• Handling the general Journal entry and managing vouchers in finance accounting system. In charge of booking of all bank Transaction into accounting system and Reconciliation- Ensure bank balance with Cash book balances.
• Handling the end of month closing and prepare the financial report.
• Register companies for tax remittance (States and Federal tax) and Filing Tax remittance.
• Assist during Audit.
• Manage all accounting and tax transactions.
• And every other activities and may be required by the finance department.
Requirements:
• Previous experience is required.
• Strong attention to detail, diligence, responsibility, and integrity.
• Familiarity with regulations and internal control procedures.
• Excellent analytical and problem-solving skills.
• Proficiency in written and verbal communication.
Salary: 200,000-300,000 gross.
Method of Application
Interested and qualified candidates should send their Resume / CV to: [email protected] using the Job Title as the subject of the mail.
5. Job Title: Customer Service / Front Desk Officer
Location: Gbagada, Lagos
Job Duties / Responsibilities / Accountabilities
Maintain and ensures accuracy of internal reports and records.
Handling and responding to customer orders and inquiries in all forms (email, phone, in person).
Serves as point of communication to all departments.
Following up with transactions from start to finish ensuring the work flow is actually flowing.
Calls customers to verify orders and shares correspondence with the team.
Registers new partners.
Facilitate executive communications by answering and directing phone calls to the correct party, taking messages, and distributing corporate correspondence appropriately.
Liaise among executives, other staff, external partners, customers and clients.
Key Competencies / Requirements
Excellent customer servicer skill
A good knowledge of social media platforms
Knowledge of digital marketing channels
Problem analysis and problem-solving
Data collection and ordering
Knowledge of Ms suite and other relevant computer applications.
Application Closing Date
7th August, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
6. Job Title: Customer Service and Transaction Specialist
Location: Ajah, Lagos
Responsibilities
Verify the authenticity and validity of digital assets submitted by users.
Process digital assets transactions within defined time frames, prioritizing prompt
Accurately reconcile user balances after various transactions
Investigate, escalate, and resolve any discrepancies or errors in user balances.
Compile and report reconciliations
Manage the OTC desk and facilitate OTC transactions.
Receive and escalate user issues across all communication chanels to relevant units/teams for quick resolution.
Skills / Qualifications
Excellent Customer Service
Proactive and Creative
Strong Leadership Skills
Ability to identify errors
Detailed and Focus
Willingness to Learn
Candidate must reside in / around Lekki/Ajah.
Remuneration
N60,000 – N80,000 Monthly.
Application Closing Date
10th August, 2023.
Method of Application
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
7. Job Title: Front Desk / Customer Care Officer
Location: Wawa, Ogun
Job Description
Communicating with customers through various channels.
Ensure customer satisfaction and provide professional customer support.
Handle customer complaints, provide appropriate solutions within record time.
Identify and assess customers’ needs to achieve satisfaction
Keep records of customer interactions, process customer accounts and file.
Qualification / Skills Required
Degree in Mass Communication or relevant discipline
Minimum of 3 years work experience
Familiarity with CRM systems and practices
Experience working in similar role
Female Candidate preferred
Strong written and verbal communication skills
Ability to multi-task, prioritize, and manage time effectively.
How to Apply
Interested and qualified candidates should send their CV to: [email protected] using the Job Title as the subject of the mail.
8. Job Title: German Language Tutor
Location: Online
Responsibilities
Teach German from A1 to B2 level
Prepare students for international tests.
Qualifications and Skills
Candidates should possess an OND, NCE, HND, Bachelor’s, or Master’s Degree with 1+ years relevant work experience.
Good written and spoken German
Good communication skills in both English and German
Ability to teach fully in German up to the B2 level (mandatory)
Experience teaching the language is required
Preference for a candidate with an international certificate in the language
Ability to teach online with access to stable internet, Laptop and other remote teaching gadgets
Knowledge of other languages is an added advantage
Knowledge of German and/or Austrian culture is mandatory
Experience teaching people from different cultural backgrounds is a plus
Ability to use technology in teaching
Must be flexible with time (available to teach half day on a half-day work contract)
Creative and result-oriented
Self-motivated.
Salary
N70,000 – N150,000 Monthly.
Application Closing Date
30th September, 2023.
Method of Application
Interested and qualified candidates should send their detailed CV and a Cover Letter to: [email protected] using the Job Title as the subject of the mail.
Note: Application of candidates who are able to teach using the immersion method and those with the ability to teach people with first languages different from English, will be prioritised – clearly state this in your application, if you qualify.
[8/5, 18:20] +234 706 445 8940: Job Title: Front Desk / Customer Service Representative
Location: Lekki, Lagos
Responsibilities
Welcome clients, visitors, and guests in a friendly and courteous manner.
Maintain a professional appearance and demeanor at all times.
Answer incoming phone calls promptly and professionally.
Direct calls to the appropriate departments or individuals.
Provide accurate and helpful information to customers.
Keep the front desk area clean, organized, and presentable.
Handle incoming and outgoing mail and packages.
Assist customers with inquiries, complaints, and requests.
Provide product or service information to customers.
Resolve customer issues promptly and effectively.
Maintain and update customer records in the company’s database.
Address customer complaints and issues with empathy and problem-solving skills.
Escalate unresolved issues to the appropriate supervisor or manager.
Qualifications
B.Sc in Communication, English or related course
Proven experience in customer service or front desk roles is preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills and a friendly attitude.
Ability to handle difficult or demanding situations with composure.
Proficiency in using office equipment and computer applications.
Attention to detail and strong organizational abilities.
Ability to multitask and prioritize tasks effectively.
Candidates must be residents of Lekki
Salary
100,000 Net monthly.
Application Closing Date
10th August, 2023.
Method of Application
Interested and qualified candidates should send CV to: [email protected] using “Front Desk / Customer Service Representative” as the subject of the mail.
9.. WE ARE HIRING – OPERATION COORDINATOR!!!
Teal harmony is an interior design and renovation firm in Lagos State with a principal focus of providing cutting edge design solutions for private, business and commercial projects.
We have grown over the years, providing services in Interior design, Interior Architecture, Consultation, Project Management, Furniture Production and Retail experience earning our place as an innovative, forward thinking interior design firm in Nigeria.
Duties/Responsibilities:
· Track all leads and support the sales process till conversion
· Ensure compliance with company policy for all departments
· Listen to customer requirements and interact effectively to increase patronage/Client satisfaction
· Feed future corporate policy trends back to management
· Work with Marketing department on Lead conversion and client retention
· Develop and maintain a strong positive customer relationship, help drive brand advocacy and provide customer support for company products and services
Perform regular project audits to identify and correct design discrepancies and ensure excellence in service delivery.
· Respond promptly to customer inquiries, address and resolve customers’ complaints in a professional manner.
· Allocate incoming tasks to the necessary departments and track progress till completion
Communicate with customers through various channels. (Emails, WhatsApp, Calls, Text etc.)
· Expedite the resolution of customer problems and complaints to maximize satisfaction
Required Skills/Abilities:
· Sales skills and the ability to influence people ·
· Strong communication skills
· Attention to details
· Emotional Intelligence
· Management skills with the ability to build relationships with people in the industry ·
· Passionate and willingness about company products and services ·
· Commercial acumen and ability to identify revenue opportunities.
· Proficient in Microsoft Office Suite and related software.
· The ambition to develop a great career in Operations and to have the opportunity to take ownership of their own territory and make it a success.
Education and Experience
· HND/ Bachelor’s Degree in any field
· At least 2-3 years of relevant experience
· Previous experience in Project Management and Business management will be an added advantage
CV should be sent to [email protected]
10. Urgent vacancy!!
Job title: Sales Executive (Electronic)
Location: Ikeja
Requirements :
– Field Sales experience on electronics and gadget.
– Minimum qualification: SSCE
– Ready to resume immediately .
Interested candidate should send cvs to
[email protected] using the job title as Subject or call 09127345246 for any enquires.
11. Job Vacancy: Accounts Officer
A renowned manufacturing firm is currently seeking a highly skilled and experienced Accounts Officer to join our dynamic team.
Position: Accounts Officer
Qualification: Bachelor’s degree (BSc) or Higher National Diploma (HND) in Accounting or a related field
Experience: 2-3 years of relevant accounting experience
Required Skills: Proficiency in Microsoft Excel, Sage, or Tally. Strong familiarity with account reporting.
Location: Victoria Island, Lagos
Responsibilities:
1.Supervise import and export management activities.
2.Maintain accurate records of petty cash expenses on a daily and monthly basis.
3.Handle physical bank transactions and related financial matters.
4.Conduct internal audits in all departments.
5.Collaborate with the store department to manage raw materials and ensure timely restocking.
6.Execute any additional assignments as assigned.
Salary: 100-120 (Net)Monthly.
Note: Close proximity to Victoria Island is considered an added advantage.
Method of Application
Interested candidates are to submit their CVs to [email protected] or [email protected], with the job title “Accounts Officer” as the subject of the email.
We eagerly anticipate applications from qualified and motivated individuals for this pivotal role in our finance and accounting team.
Only shortlisted candidates will be contacted.
12. URGENT RECRUITMENT
One of our clients a Financial institution is looking to hire Learning and Development Associate who is responsible for ensuring effective co-ordination, implementation, delivery and evaluation of all training programmes to meet the needs of identified performance gap.
Job Title: Learning and Development Associate
Location: Victoria Island, Lagos
Duties:
• Process ITF training approvals and reimbursement
• Administer training and assessment on eLearning platform
• Evaluate training materials prepared by instructors, such as outlines, text, or hand-outs.
• Ensure training programmes are designed and delivered to meet specific organizational needs.
• Provide support in development and implementation of learning and development frameworks
• Keeping and updating training records
• Ensure proper documentation of L & D’s documents and files
• Impromptu training request especially towards end of registration.
• Long process of approval for training programme.
• Bureaucratic delay in meeting the statutory obligation deadline.
• Lack of prompt payment of vendors for services rendered.
Requirement and Skills:
Minimum of First Degree (HND/BSC) in any discipline with relevant professional certification.
Relevant professional certifications such as ACIPM, PHR or a second degree are added advantages.
Minimum of 2 years work experience in HRM functions
Knowledge of banking industry, bank’s structure policies, processes and procedures
Knowledge of Nigerian Industrial/Labour Laws
HR Database Systems/HR Information System Management
Project Management
Oral and written communication
Technical Report Writing Skills
Ability to use MS Office Applications (MS Word, MS Excel, MS PowerPoint) or similar application
Attention to details
Customer Focus
Interpersonal Skill
Multi-tasking and Negotiating
Interested and qualified candidates should send their CVs to [email protected] using the job title as the subject of the mail.
Please note that interview will be on Monday if qualified.
13. JOB TITLE: Finance Officer
INDUSTRY: Art Technology
LOCATION: Ikoyi, Lagos
SALARY: N4.5M Annual Gross
JOB SUMMARY:
The Finance Officer will be responsible for managing finance operational activities and all aspects of tax compliance, implementing tax planning strategies, and liaising with external authorities as needed.
JOB DESCRIPTION:
• Identify opportunities to streamline and enhance finance and accounting processes, ensuring efficiency and accuracy in financial operations.
• Ensure complete reconciliation of intercompany receivables and payables.
• Ensure timely submission of monthly management reports.
• Identify opportunities for tax savings and efficiencies while ensuring compliance with tax laws.
• Conduct tax planning exercises to estimate and forecast tax liabilities, ensuring adequate provisions are made for tax payments.
• Advise on the tax implications of various financial decisions and business activities
• Record keeping, book keeping and accounting
• Financial and Tax Compliance
• Reporting and Analysis
• Tax advisory and Training
JOB REQUIREMENTS:
• First degree or its equivalent in a numerate discipline.
• At least 2 years relevant experience in accounting/tax management.
• Professional member of ICAN/ ACCA required
• Knowledge of the GAAP/IFRS.
• Knowledge of federal and state tax laws
• Ability to prepare and fill tax returns.
• Communication, Presentation & Negotiation.
• Working Knowledge of Microsoft Office & the internet.
[8/5, 18:20] +234 706 445 8940: Our client urgently requires the services of a Social Media Executive.
Location: Lekki
Salary : 100k
Requirements:
Degree in relevant field
1 – 2 years experience in similar position
Qualified candidates should send their CVs to [email protected] using position as title.
Only shortlisted candidates will be contacted
[8/5, 18:20] +234 706 445 8940: Job Title: QUANTITY SURVEYOR
Location: Lagos Mainland
Salary: #200,000 (Net)
JOB RESPONSIBILITIES:
• Preparing budgets prior to the execution of each project and reviewing regularly for adherence and diligent appropriation.
• Preparation of Claims, Bills of Quantity, Valuations and Taking Off for projects
• Scrutinizing personnel and material costs in contracts to ensure the best deals.
• Liaising with Internal Auditors, Procurement managers and Project Administrators
• Reviewing construction documentation and preparing material schedules as required
• Preparing reports, analyses, contracts, budgets, risk assessments, and other related documents as required.
• Documenting any changes in design and updating budgets.
• Utilize software to calculate, record, and track inventory and estimates
• Analyze completed projects to determine ROI and compare costs
Present detailed information on the cost of particular elements of the project on a periodic basis to enable payment for those works carried out to date.
*Act as financial advisor and monitor projects.
JOB REQUIREMENTS
• Degree in quantity surveying, construction engineering, management, or related field
• 5 years experience as a quality surveyor in a construction industry
• In-depth understanding of construction, materials, pricing, and industry
• Negotiation skills
• Excellent relationship-building and interpersonal skills.
• Strong project management skills
• Good working knowledge of Microsoft Office Suite and the ability to use/ learn how to use specialist software
• Able to interpret and analyze financial records and apply data to improve the result
Interested and qualified candidates are to share CVs at [email protected] using QUANTITY SURVEYOR as the mail subject.