Wigwe University is seeking exceptional leaders to join our dynamic team.

 

 

 

 

* HR DIRECTOR

* BURSAR

 

 

 

 

Interested candidates should send their CVs and Cover Letters to: [email protected]

 

 

 

 

Please put the position you are applying for as the email subject.

 

 

 

 

Please visit our website @ https://lnkd.in/e7QG5Hwt I am hiring for Internal Auditors across the following locations: Lagos, Abuja, Port Harcourt, Benin, Ilorin, Onitsha

 

 

 

 

Kindly apply via the link below

 

https://careers.sundryfood.com/application/77 Job Role: Manager – Business Operations

 

Employment Type: Full Time

 

Location: Ikoyi, Lagos

 

Salary Range: N200,000-300,000

 

 

 

 

Company Description

 

Future Moves Recruitment Agency is seeking an experience front desk manager to join our client team. As the Front Desk Manager of our salon, you will play a crucial role in ensuring exceptional customer service and smooth salon operations. You will oversee front desk activities, manage customer bookings, address client concerns, and maintain a clean and welcoming salon environment. Your problem-solving skills, attention to detail, and dedication to customer satisfaction will be essential in driving the success and growth of our salon.

 

 

 

 

Key Responsibilities:

 

Customer Service and Satisfaction:

 

-Manage customer inquiries and provide information about salon services and prices.

 

-Ensure high-quality customer service is delivered at all times.

 

-Address and resolve customer complaints effectively and to their satisfaction.

 

-Implement loyalty programs and referral systems to retain customers.

 

-Seek feedback from clients and use it to enhance services.

 

-Maintain positive relationships with customers and promote repeat business

 

 

 

 

Salon Operations:

 

-Oversee the cleanliness and maintenance of the salon to ensure it is always spotless.

 

-Ensure salon equipment is maintained to the highest standard.

 

-Communicate malfunctioning equipment to the operations manager promptly.

 

-Ensure all salon services meet high-quality standards.

 

 

 

 

Appointment Scheduling and Management:

 

-Manage appointment scheduling and optimize resource utilization.

 

-Take customer bookings and manage appointments effectively.

 

-Confirm customer bookings and follow up with clients on previous appointments.

 

-Maintain client records in Timely or similar software.

 

-Transfer information from consultation forms to client profiles.

 

 

 

 

Promotions and Business Growth:

 

-Develop and share promotional ideas for services and products.

 

-Look out for strategic opportunities to grow the business.

 

-Maintain awareness of all services offered and their prices to manage customer expectations

 

 

 

 

Communication and Coordination:

 

-Manage telephone lines and handle customer inquiries.

 

-Coordinate with the operations manager on facility-related issues.

 

-Work closely with the operations manager to ensure smooth salon operations.

 

L

 

 

Requirements:

 

-Minimum of 2-3 years Previous experience in a customer service or front desk role.

 

-Experience

Leave a Reply

Your email address will not be published. Required fields are marked *