Customer Relationship Manager
Compensation:
– Salary: 200k/month
– Fully remote position
– Monthly performance bonuses applicable
* Engage with customers in fast-paced industries to understand their needs and provide exceptional service.
* Collaborate with product teams to develop tools and features that enhance customer retention.
* Maintain regular communication with hundreds of customers, focusing on retention and upselling opportunities.
* Work closely with team members to ensure 100% customer satisfaction.
* Act as the voice of the customer within the company, providing insights and feedback to improve our products and services.
* Proactively identify customer needs and work with relevant teams to develop solutions.
Requirements:
* Proven experience in customer relationship management within fast-paced industries.
* Demonstrated ability to collaborate with product teams on customer retention tools.
* Excellent communication skills with a track record of retaining and upselling customers.
* Experience working in startups with direct customer communication (verifiable proof required).
* Highly proactive with the ability to anticipate customer needs and develop solutions.
* Strong problem-solving skills and a customer-centric mindset.
applications are to be sent to the below email: [email protected]