FCMB (First City Monument Bank) is a prominent Nigerian financial institution that provides a wide range of banking services to its customers. Whether you are in need of a loan, savings account, or investment options, FCMB has got you covered. However, there may be times when you need to reach the bank’s customer care team for assistance. This article will provide you with detailed information on how to contact FCMB customer care.
FCMB customer care is renowned for its swift responses and amiable customer service. Whether you have a burning question, complaint, or need general assistance, FCMB customer care reps are always ready and willing to help. There are several ways to reach the bank’s customer care representatives, including:
FCMB Customer Care Phone Numbers
You can reach the bank’s customer care team by phone. Simply dial any of the following numbers:
01-2798800, 07003290000,
09-2346000, 07003290000 or 07003290000
These numbers are available 24/7, and you can expect a prompt and helpful response from the customer care team.
You can also contact FCMB customer care by sending an email to [email protected]. With email, you have the advantage of explaining your issue in detail. Once your email has been received, an FCMB customer care representative will be assigned to your case and will respond to you as soon as possible.
Live Chat
FCMB also provides live chat support on its website. By visiting the bank’s homepage, you can initiate a live chats sessionwith a customer care representative. This option is perfect for customers who prefer a swift response but are unable to make a phone call or send an email.
Social Media Platforms
For customers who prefer to interact with the bank on social media, you can reach FCMB customer care on any of its official social media platforms such as Facebook and Twitter. These platforms provide another avenue for customers to get in touch with the customer care team.
In conclusion, reaching FCMB customer care is easy, and they are always ready to help. Whether you prefer to call, email, live chat, or use social media platforms, FCMB customer care representatives are ready to offer prompt and helpful assistance to customers.