Latest job vacancies in Nigeria – October 13, 2023

1. URGENT RECRUITMENT!!!

Customer Service/Telesales Executives

Full-time, Onsite

Location: VI

Salary range: 100k – 150k

JOB DESCRIPTION
Process sales leads with a consistently positive and professional attitude towards customers.

Deliver exceptional customer service by promptly and professionally addressing requests, inquiries, suggestions, and concerns

Identify and introduce new and existing clients to the company’s products and services.

Actively contribute/participate in all company sales and product promotions

Promote products and services at the point of sale to achieve set targets.

Respond promptly to customer inquiries through various channels and efficiently resolve complaints.

Maintain records of customer interactions, transactions, comments, and complaints.

Provide feedback on the effectiveness of the customer service process.

Manage incoming and outgoing calls, emails and correspondences across all contact points in accordance with established standards.

Take responsibility for resolving customer complaints and issues.

Collaborate and communicate with colleagues to ensure resolution on customer inquiries/complaints.

Follow up with the relevant department to track the status of customer complaint resolutions.

Report, track, and ensure the final resolution of customer issues using the CRM system and available tools

Academic Qualification & Work Experience
• First degree in Business Administration, Marketing, or a related field.
• Minimum of 0 – 1 year post qualification experience required
• Proven experience in sales and customer success roles, preferably in a B2B environment would be an added advantage.
Required Competencies (KSA):
Customer Relationship Management
Process Improvement
Problem solving
People management skills
Reasoning skills
Analytical skills
Good planning and organizing skills
Good communication and report writing skills
Interpersonal skills
Analytical skills
Initiative and innovation
Relationship Management skills
Integrity
Ability to handle multiple task, prioritize, and manage time

 

2. URGENT RECRUITMENT!!!

Customer Service/Telesales Executives

Full-time, Onsite

Location: VI

Salary range: 100k – 150k

JOB DESCRIPTION
Process sales leads with a consistently positive and professional attitude towards customers.

Deliver exceptional customer service by promptly and professionally addressing requests, inquiries, suggestions, and concerns

Identify and introduce new and existing clients to the company’s products and services.

Actively contribute/participate in all company sales and product promotions

Promote products and services at the point of sale to achieve set targets.

Respond promptly to customer inquiries through various channels and efficiently resolve complaints.

Maintain records of customer interactions, transactions, comments, and complaints.

Provide feedback on the effectiveness of the customer service process.

Manage incoming and outgoing calls, emails and correspondences across all contact points in accordance with established standards.

Take responsibility for resolving customer complaints and issues.

Collaborate and communicate with colleagues to ensure resolution on customer inquiries/complaints.

Follow up with the relevant department to track the status of customer complaint resolutions.

Report, track, and ensure the final resolution of customer issues using the CRM system and available tools

Academic Qualification & Work Experience
• First degree in Business Administration, Marketing, or a related field.
• Minimum of 0 – 1 year post qualification experience required
• Proven experience in sales and customer success roles, preferably in a B2B environment would be an added advantage.
Required Competencies (KSA):
Customer Relationship Management
Process Improvement
Problem solving
People management skills
Reasoning skills
Analytical skills
Good planning and organizing skills
Good communication and report writing skills
Interpersonal skills
Analytical skills
Initiative and innovation
Relationship Management skills
Integrity
Ability to handle multiple task, prioritize, and manage time

To apply, kindly send your updated CV with the subject of the mail to [email protected]

 

 

3.  *Job Title:* Digital Marketing Manager

Work mode: Hybrid

*Salary:* 200,000+ Commission for Online Sales

*Key Responsibilities:*

– Develop and execute comprehensive digital marketing strategies aligned with the company’s goals to increase brand visibility and drive online sales.

– Utilize various digital channels (e.g., SEO, SEM, social media, email marketing, content marketing) to generate leads, convert prospects, and boost online sales.

– Lead and mentor a team of digital marketing professionals, ensuring effective collaboration and the achievement of KPIs.

– Plan, implement, and oversee digital marketing campaigns, optimizing them for maximum ROI.

– Monitor and analyze key performance metrics, providing regular reports and insights to inform decision-making.

– Manage and allocate the digital marketing budget efficiently, ensuring cost-effective strategies.

– Continuously optimize SEO and SEM efforts to improve organic search rankings and paid advertising performance.

– Develop and execute content marketing strategies to engage and educate our target audience.

– Create and manage email marketing campaigns to nurture leads and drive conversions.

– Oversee social media marketing efforts, fostering engagement and growing our online community.

*Qualifications:*

– Proven experience as a Digital Marketing Manager or similar role
– In-depth knowledge of digital marketing channels, tools, and best practices.
– Strong leadership and team management skills.
– Analytical mindset with proficiency in data analysis and reporting tools.
– Excellent communication and interpersonal abilities.
– Demonstrated success in driving online sales and revenue growth.
– Bachelor’s degree in Marketing, Business, or a related field

**How to Apply:

Kindly send your updated CV as well as your portfolio to: [email protected]

 

4. URGENT RECRUITMENT

Job role: Business Development Manager

Work type: Hybrid

Salary: 350k

Location: Ojodu Berger

Responsibilities:
-Develop a growth strategy focused both on financial gain and customer satisfaction
– Conduct research to identify new markets and customer needs
– Arrange business meetings with prospective clients
– Promote the company’s products/services addressing or predicting clients’ objectives
– Prepare sales contracts ensuring adherence to law-established rules and guidelines
– Keep records of sales, revenue, invoices, etc.
– Provide trustworthy feedback and after-sales support
– Build long-term relationships with new and existing customers
– Develop entry-level staff into valuable salespeople

Requirements and skills:
– BSc/BA in business administration, sales or relevant field
– At least 3 years of proven working experience as a business development manager, sales executive, or a relevant role
– Proven sales track record
– Experience in customer support is a plus
– Proficiency in MS Office and CRM software (e.g. Salesforce)
– Market knowledge
– Excellent communication and negotiation skills
– Ability to build rapport
– Time management and planning skills

To Apply: Send your updated CV using the role as the email subject to [email protected]

 

 

5.URGENT RECRUITMENT

Job role: Sales Associate

Work type: Remote

Salary: 400k + commission

Responsibilities:
– Ensure high levels of customer satisfaction through excellent sales service.
– Assess customers’ needs and provide assistance and information on product features
– Follow and achieve the department’s sales goals on a monthly, quarterly, and yearly basis
– “Go the extra mile” to drive sales
– Maintain in-stock and presentable condition assigned areas
– Remain knowledgeable on products offered and discuss available options
– Process POS (point of sale) purchases
– Cross-sell products
– Handle returns of merchandise
– Team up with co-workers to ensure proper customer service
– Build productive trust relationships with customers
– Comply with inventory control procedures
– Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)

Requirements and skills
– A degree in Marketing or a related field would be a plus
– At least 2 years of proven work experience as a Retail Sales Associate, Sales Representative, or similar role
– Basic understanding of sales principles and customer service practices
– Excellent verbal and written communication
– Ability to understand complex technical requirements
– Track record of over-achieving sales quota
– Ability to perform under pressure and address complaints in a timely manner

To Apply: Send your updated CV using the role as the email subject to [email protected]

 

 

6. VACANCY!!!!!

Job Title: Wi-Fi Project/Systems Engineer

Department: Value Added Services [VAS]

Reporting to: Team Lead, Wi-Fi Location: Global

DELIVERABLES;

1). Responsible for designing and deploying carrier grade and reliable Wi-Fi network infrastructure for enterprise customers in accordance with set SLAs.
2). Responsible for overseeing the ‘support and maintenance’ of the installed Wi-Fi network infrastructure within ipNX (Core) as well as deployments for Enterprise Customers (Access).
3). Responsible for planning, directing and coordinating all activities required to fulfil and maintain enterprise Wi-Fi Services to customers. These include: carrying out extensive surveys to first of all identify the optimal equipment and solutions for delivering the requested services, creating the design diagrams, initiating and completing the procurement process, carrying out the actual installations as projects as well as the maintenance of these installations.
4). Tasked with ensuring high levels of customer satisfaction and operational excellence during all levels of engagements with customers – including during surveys, service delivery (installations) as well as during support calls/visits.
5.) Required to provide routine in-house training where required.
6). Provide regular updates including weekly reports as required

REQUIREMENTS;

HND/BSC Computer Science / Computer Engineering / IT Related Disciplines
Technical: Understanding of Computer Networks and Cisco Network Certification/PMP is a bonus
Practical Knowledge of Wireless Technology and Installations (any of: RF, Radio,
At least 1 year experience within the telecoms space arting work (Required)

Send in your CVs to [email protected] on or before 5pm, 14th October 2023

 

7. VACANCY!!!!!

Job Title: Network Services Engineer

Reporting to: Network Service Lead

DELIVERABLES;

1). The Network Services Engineer is responsible for pro-actively performing network fulfilment activities across all network products.
2). Assists in troubleshooting customer impacting issues affected by the fulfilment process, diagnose problems and troubleshoot within Data Centre/LAN/WAN/Wireless, or Firewall/Load
Balancing/Threat Protection.
3). Providing design and implementation according to best practices and standards and assist in deploying and supporting Network services and Security for clients.
4). Work to diagnose and resolve critical, escalated issues in line with appropriate process and information provided.
5). Ensure documentation and optimal utilization of turnaround time on customer issues from identifying a fix through to resolution.
6). Be aware of the technologies, ITIL & ISO processes and procedures in use within and adhere to local and regional operational standards.

REQUIREMENTS;

HND/BSc in Computer Science, Computer Engineering, MIS, Electrical Engineering or other technical disciplines
Industry Certifications in AWS, CISSP, CCDP, CCNP, and CCIE
Requires strong knowledge of Cisco routers and switches and of firewalls and web filtering solutions
3 years plus experience with Fiber to the Home

Send in your CVs to [email protected] on or before 5pm, 14th October 2023

 

 

8. VACANCY!!!!!

Job Title: Team Lead – Network Monitoring Centre

Division: INFRASTRUCTURE

DELIVERABLES;

1). To proffer innovative solutions to various network problems and ensures that customer needs are properly defined and satisfactorily met.
2). Implements and evaluates the working of systems / applications / network and stays abreast of new technologies emerging in the industry.
3). provides supervision of all first-level active and passive on-site and off-site technical support for all ipNX infrastructure, including fibre backbone,FTTx, wireless networks, inside and outside plant infrastructure, among others.
4). To consistently provide high-quality customer service and support while ensuring customer satisfaction.
5). Develop innovative and automated systems for proactive systems monitoring and incident reporting.

REQUIREMENTS;

B.Eng/ HND in Computer Science / Computer Engineering / Electrical / Electronics Engineering
CCNA, CCNP (Desired)
4 – 6 years work experience.

Send in your CVs to [email protected] on or before 5pm, 14th October 2023

 

 

9. 🛑Urgent Recruitment

Job title: Sales Officer
Industry: Financial Institution
Location: Ikoyi, (Hybrid)
Salary: N170k Monthly Net Plus Other Benefits

As our Sales Officer, you would be responsible for calling prospective customers, explaining our product, and guiding them through their purchase process. You will have to be persuasive, energetic, and ready to go the extra mile to ensure you meet your targets.
You will work closely with customers to determine their needs, answer their questions about your products and recommend the right solutions. You should also be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales Officer, you should stay up-to-date with product features.

Responsibilities
• Marketing and promoting the company app.
• Calling existing and new customers using a database provided and selling company products.
• Developing relationships with potential subscribers to retain them.
• Setting up new subscribers and agents on the internal database.
• Visiting markets, malls and other venues to build strong relationships and present the advantages of
Company products.
• Developing new business contacts to grow and develop your territory
• Cultivate a dedicated sales territory and deliver company products to a range of users.
• Promote the company’s unique propositions with self-generated new subscribers.
• Manage saver accounts to guarantee continuous saving, ensuring the company remains front of mind.
• Research and recommend prospects for new business opportunities
• Stay current with trends and competitors to identify improvements or recommend new products
• Organize and coordinate sales events and campaigns
• Contribute ideas to improve sales, products, and operations, and work with the team to implement improvements.

Key Requirements:
Minimum of an ND/HND/B.Sc. degree from a reputable academic institution.
1 Year and above sales experience
Excellent communication skills
Highly motivated, enthusiastic, and organized.

Work Benefits
• Private Health Insurance
• Paid Time Off
• Flexible working model
• Pension Plan
• Training & Development

Interested and qualified applicants should send their CVs to 07085085067 on WhatsApp and also state the role being applied for.

 

10. Role: Baker

JOB DESCRIPTION:

-Preparing and baking a variety of bakery products such as bread, pastries, cakes, cookies, muffins, etc
-Following recipes and production schedules to ensure consistent quality.
-Decorating and finishing baked goods with icing, glazes, and toppings as per company standards
-Greeting and assisting customers in a friendly and knowledgeable manner
-Provide information about bakery products, including ingredients and allergen information.
-Offer samples and recommendations to customers.
-Taking and fulfilling customer orders for custom cakes and pastries
-Ensuring bakery products are attractively displayed and properly stocked throughout the day.
-Rotate products to maintain freshness and remove any expired items.
-Maintain a clean and organized bakery department, including cleaning equipment and work surfaces.
-Inspect bakery products for quality, freshness, and appearance.
-Report any issues or discrepancies to the bakery supervisor.
-Follow food safety and sanitation guidelines to maintain product integrity.
-Assist in monitoring bakery inventory levels.
-Assist with receiving and storing bakery deliveries.
-Adhere to all company policies and procedures, including safety and sanitation guidelines.
-Follow health and safety regulations, including proper food handling and storage practices.
-Report any safety hazards or incidents to the bakery supervisor.

Qualification and Requirements :

-Minimum of 1-4years as a baker in a retail company
-Certification and exceptional knowledge of culinary arts or baking and pastry arts are advantageous.
-Minimum of SSCE qualification from a recognised institution
-Strong passion for baking and a willingness to learn.
-Excellent customer service skills.
-Basic math skills for measuring ingredients and calculating orders.
-Ability to work in a fast-paced, team-oriented environment.
-Flexibility to work weekends, evenings, and holidays as needed
-Knowledge of food safety and sanitation standards is a plus.
-Ability to stand for extended periods and perform repetitive tasks.
-Work in a bakery environment with exposure to hot ovens and cold storage areas.
https://bit.ly/Bakerapplicants

Location: Lagos , perferable in Ojo ,Jebba,church street – makoko environment
Salary Range :#120,000 -#132,000

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